Privacy Policy
Last updated October 23, 2026
This policy explains what information Primetime Tax Services LLC, doing business as Prime Time Tax US ("we"), collects through primetaxusllc.com and in our office, how we use it, and the choices you have. Questions? Call 972-686-1005 or email [email protected].
Information you give us
- Enquiries and bookings: your name, email, phone number and the message you send, and the appointment details you enter when you book.
- Free downloads: your name, email, and, if you choose, your mobile number and language.
- Purchases: when you buy a template, Payhip processes the order. Your card or PayPal details go to the payment processor (Stripe or PayPal), not to us. We receive your name, email and what you bought.
- Tax preparation: the documents and information you give us to prepare your return.
Information collected automatically
We use Google Analytics to count visits and see which pages help people, and Microsoft Clarity to understand how visitors use the site, including anonymous recordings of page activity. Clarity is set to hide anything typed into our forms. These tools use cookies and similar technology. We also load fonts from Google. You can block cookies in your browser settings; the site will still work.
How we use your information
- To answer your questions, schedule appointments and prepare your tax return.
- To send the download or product you asked for.
- To send tax-season reminders and offers by email or text, only if you agreed to receive them. Reply STOP to a text or "unsubscribe" to an email at any time.
- To improve our website and services.
- To meet our legal and professional duties.
Your tax information
Federal law limits how tax preparers may use and share tax return information. We use it only to prepare and file your return and to provide the services you ask for. We do not use it for any other purpose, or disclose it, without your written consent, unless the law requires or permits it. Paid tax preparers must protect client data under federal rules, and we take that duty seriously.
Who we share information with
We do not sell or rent your personal information. We share it only with service providers that help us run the business, such as our website host, email provider, Google, Microsoft, our booking tool, Payhip and payment processors, and with the IRS and state agencies when we file returns for you. We may also share information when the law requires it.
How long we keep information
We keep tax records for as long as professional rules and the law require, usually at least several years. We keep enquiries and download sign-ups for as long as they are useful to serve you, and you can ask us to delete them.
Keeping your information safe
Our website uses a secure (HTTPS) connection. Please do not send Social Security numbers, bank details or tax documents through our website forms. Bring documents to our office, or call us and we will tell you the safest way to send them.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or to stop receiving reminders and offers. Contact us at [email protected] or 972-686-1005. We may need to keep some records where the law requires it.
Children
Our website is not meant for children under 13, and we do not knowingly collect their information online.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact
Primetime Tax Services LLC (Prime Time Tax US), 11734 Ferguson Road, Dallas, TX 75228. Phone 972-686-1005. Email [email protected].